Effective Date: 22 September 2026
Last Updated: 22 September 2026
1. Welcome to Kente Cove Ltd
These Terms & Conditions explain the rules governing access to and purchases made through kentecove.com.
Throughout these Terms, “Kente Cove Ltd”, “we”, “us”, and “our” refer to Kente Cove Ltd, while “customer”, “you”, and “your” refer to the person browsing the website, maintaining an account, or completing a purchase.
By using our website or placing an order, you agree to these Terms together with any policies that apply to your transaction.
Please read them before completing checkout.
2. About Our Store
Kente Cove Ltd is an online fashion store offering clothing and related fashion products designed for children.
Our aim is to make it easier for parents, guardians, and other adult shoppers to explore children’s fashion, select suitable products, and purchase them online.
Collections, styles, sizes, colours, designs, prices, and product availability may change as our store develops.
3. Adults, Parents and Guardians
Although Kente Cove Ltd sells children’s clothing, our online shopping services are intended to be used by people who have the legal capacity to complete purchases.
Children who cannot legally enter into online purchasing arrangements independently should use the website only with appropriate parental or guardian involvement.
An adult placing an order for a child remains responsible for reviewing the product, size, delivery details, and other purchase information before checkout.
4. Customer Accounts
Where account registration is available, customers must provide accurate and current information.
You are responsible for protecting your password and restricting unauthorised access to your account.
Please contact us if you believe another person has gained unauthorised access.
We may restrict an account where reasonably necessary because of suspected fraud, security concerns, website misuse, or a serious violation of these Terms.
5. Children’s Personal Information
Purchasing children’s clothing does not require a child to create an account or independently provide personal information.
Parents and guardians should avoid submitting unnecessary identifying or sensitive information about children.
Where limited information concerning a child is reasonably provided for sizing, product, or customer-support purposes, it will be handled according to our Privacy Policy and applicable data protection requirements.
6. Product Descriptions
We aim to provide useful descriptions and images of products offered through Kente Cove Ltd.
Depending on the item, product information may include details about:
- Style
- Size
- Colour
- Material
- Design
- Fit
- Product variation
- Care information
Minor differences may occur between digital product presentation and the physical item.
Material differences that affect applicable consumer rights will be handled according to relevant law and our policies.
7. Product Images and Colours
Product images are intended to help parents and other customers evaluate items before ordering.
However, colours can appear differently because of photography, lighting, screen brightness, device settings, and display technology.
We therefore cannot guarantee that every screen will reproduce a product’s physical colour with complete precision.
8. Children’s Sizing and Fit
Children grow at different rates, and clothing fit can vary according to body measurements, garment construction, fabric, cut, and design.
Age labels or general size categories should therefore be treated as guidance rather than a guarantee that a particular item will fit every child of that age.
Parents and guardians should review available measurements or sizing information before purchasing.
Eligible size-related returns or exchanges are governed by our Refund, Return & Cancellation Policy.
9. Product Availability
Fashion inventory may change throughout the year.
A product being visible online or added to a shopping cart does not guarantee that stock will remain available until checkout is completed and the order is processed.
Where a paid product becomes unavailable, we will take reasonable steps to contact the customer and arrange an appropriate resolution.
10. Product Prices
We aim to display current prices clearly through our website.
Prices may change as collections, promotions, inventory, or commercial circumstances change.
The amount applicable to an order will generally be the amount displayed during checkout when the purchase is submitted, subject to the lawful correction of an obvious technical or pricing error.
Any applicable shipping charge should be shown or communicated before the transaction is finalised.
11. Placing an Order
Submitting an order represents a request to purchase the products selected.
An automated message confirming receipt of an order does not necessarily mean final acceptance where additional verification is reasonably necessary.
Before fulfilment, we may review:
- Product availability
- Payment status
- Customer information
- Delivery details
- Possible technical errors
- Potentially fraudulent activity
We may decline or cancel an order for a legitimate reason where permitted by law.
12. Payment
Customers must use a valid and properly authorised payment method.
Payment transactions may be completed using independent payment-processing services.
Those providers may apply their own privacy, security, and service requirements.
Where payment credentials are entered directly into an external payment system, Kente Cove Ltd does not intentionally retain full card numbers, card security codes, banking passwords, or similar sensitive credentials.
13. Order Details
Customers should review the products, sizes, quantities, delivery information, and other relevant details before submitting an order.
If you discover an error after checkout, contact us promptly.
We will try to assist where reasonably possible, but changes cannot always be guaranteed once fulfilment or dispatch has begun.
14. Shipping and Delivery
Orders will be shipped using the delivery arrangements available for the customer’s destination.
Delivery dates communicated through the website are estimates unless expressly confirmed otherwise.
Courier delays, weather, transportation issues, customer address errors, public holidays, or other circumstances may affect arrival.
Our Shipping & Delivery Policy provides further details.
15. Order Cancellation
If you wish to cancel an order, contact us as soon as possible.
An order may be cancellable while it is still at an early processing stage.
Once packing, courier collection, or dispatch has progressed sufficiently, cancellation may no longer be possible and the applicable return process may need to be followed.
Mandatory cancellation rights, where applicable, remain unaffected.
16. Returns and Exchanges
Eligible products may be returned or exchanged according to our Refund, Return & Cancellation Policy.
Because children’s clothing can quickly show signs of wear, customers should avoid washing, prolonged wearing, staining, damaging, or altering an item they intend to return.
Reasonable fitting for size assessment will be distinguished from actual use where appropriate.
17. Product Care and Use
Parents and guardians should follow any care or use information provided with a product.
Clothing should be selected and used appropriately for the child’s size, circumstances, and intended activity.
Normal wear, misuse, accidental damage, failure to follow applicable care instructions, or alteration after purchase does not automatically constitute a product defect.
18. Promotions
Kente Cove Ltd may occasionally provide discounts, promotional codes, or special offers.
Promotions may have conditions concerning:
- Validity periods
- Eligible products
- Minimum order amounts
- Customer eligibility
- Availability
Any specific conditions should be reviewed before completing the purchase.
We may correct promotional errors or prevent fraudulent use where legally permitted.
19. Customer Reviews and Content
Where customers can submit reviews, ratings, photographs, or comments, submitted material should be truthful, lawful, and relevant.
Parents and guardians should be particularly careful before publicly submitting photographs or personal information involving children.
Do not publish unnecessary identifying or sensitive information about a child through public review areas.
We may moderate or remove inappropriate content where reasonably necessary.
20. Acceptable Website Use
You must not use kentecove.com for fraudulent, unlawful, abusive, or technically harmful purposes.
You must not knowingly:
- Attempt unauthorised system access
- Circumvent security measures
- Introduce malicious software
- Misuse another person’s account
- Submit fraudulent payment information
- Manipulate returns or refund processes
- Interfere with website functionality
- Unlawfully copy protected website content
Appropriate action may be taken where misuse is identified.
21. Intellectual Property
Original Kente Cove Ltd branding, written content, graphics, photographs owned by us, designs, and other proprietary website materials may be protected by intellectual property laws.
Browsing or purchasing from the website does not transfer ownership of this material.
Unauthorised commercial reproduction or distribution may be prohibited.
22. Third-Party Services
Kente Cove Ltd may rely on external companies for services such as payment processing, delivery, website hosting, analytics, security, or technical functionality.
These organisations may operate under their own terms and privacy requirements.
We cannot guarantee uninterrupted operation of systems controlled independently by third parties.
23. Website Availability
We aim to keep our online store available and functional, but occasional interruptions may occur.
Maintenance, updates, security measures, hosting issues, or technical failures can temporarily affect access.
We may also change website features, layouts, product categories, or functionality as the business develops.
24. Liability and Customer Rights
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or remove mandatory consumer rights.
To the extent permitted by applicable law, Kente Cove Ltd will not be responsible for indirect losses caused solely by improper use of the website or circumstances outside our reasonable control.
Applicable rights relating to defective, misdescribed, or incorrectly supplied goods remain unaffected.
25. Changes to These Terms
We may revise these Terms when our business practices, products, website functionality, or legal responsibilities change.
The current version will be identified by the “Last Updated” date.
Changes will not improperly remove rights already applicable to completed purchases.
26. Governing Law
These Terms are governed by laws applicable to Kente Cove Ltd’s operations in Nigeria, subject to any mandatory consumer protections that may legally apply to a particular customer or transaction.
27. Contact Us
For questions concerning these Terms, customer accounts, children’s clothing orders, or website use, contact:
Kente Cove Ltd
Website: kentecove.com
Business Address: 54, Igbo Quarters, Filindabo, Abuja, FCT, Nigeria
Information Email: info@kentecove.com
Support Email: support@kentecove.com
For an existing purchase, include your order reference when contacting our support team.